Our Mission

Our mission is to provide quality, comprehensive, preventive, and accessible health care services, regardless of ability to pay; and to meet the changing needs of our communities with creativity and innovation.

Our Vision

We envision healthy communities where all residents have a patient-centered medical home offering high quality health care.

About NRHC

Northeastern Rural Health Clinics (NRHC) is a Federally Qualified Health Center (FQHC) governed by a volunteer Board of Directors made up of people in our community. NRHC is the largest provider of outpatient care to Lassen County, the health center is housed in a 27,000 square foot facility in Susanville, California. The facility was built in 2005 and includes seven medical suites, a dental clinic, a retail pharmacy, classrooms, and a staff of 90+ employees.

NRHC employs Family Practice Physicians, an OB/GYN Physician, Certified Physician Assistants, Family Nurse Practitioners, and Dentists. Ancillary providers include a Registered Dental Hygienist, Health Educator, Childbirth Educator and Case Manager. Our services include primary care, obstetrics, urgent care, occupational medicine, dental services, health/nutrition/childbirth education, and Women, Infants and Children (WIC) program services.

Northeastern Health Center is located in Susanville, California, next door to Banner Lassen Medical Center. We currently provide over 50,000 patient visits per year with an annual budget of $9 million. We are assisted by grant funding through the US Public Health Service and are a non-profit (501c3) organization. In addition Northeastern is a Federal Tort Claims Act (FTCA) deemed facility.


  • Marjorie Garrod MS, PhD , Chair
  • Dori Holmes, Vice-Chair
  • Ross J, Stevenson Secretary
  • Maria G Nye, Treasurer
  • Seth Anderson
  • Mary Hasselwander
  • Eula Johnson
  • Sophia Wages
  • Stephen King
  • Katie Anderson
  • Mike O’Kelly
  • Ross J. Stevenson
  • Dr. Robert Hendershott, CEO
  • Naomi Rea, FNP Medical Director


Any resident of Lassen County, especially patients of Northeastern, interested in serving on the Board of Directors for Northeastern Rural Health Clinics may complete an application for board membership.

Applications may be picked up in the administration office of Northeastern located at 1850 Spring Ridge Dr., Susanville, CA 96130, or you may print one by clicking on the link below. Completed applications may be turned in to the administration office of Northeastern during normal clinic hours.

Board meetings are held the first Wednesday of each month at 5:30 pm at Northeastern Rural Health Clinics.



We offer a wide range of services. CLICK HERE to find out more!

Health Teams

Find out more about our provider health teams HERE!

Notice of Privacy Practices

Review our Privacy Practices HERE

This Privacy Policy governs the manner in which Northeastern Rural Health Clinics collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://northeasternhealth.org/ website (“Site”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Northeastern Rural Health Clinics may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Northeastern Rural Health Clinics has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was generated using privacypolicies.com

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on September 05, 2016