Northeastern Rural Health Services Welcomes New Patients!

EMERGENCY SERVICES RESOURCES

IN THE CASE OF AN EMERGENCY, PLEASE DIAL 9-1-1

For questions after-hours: Please call the clinic phone number to relay a message to a provider on-call through our answering service.

Si tiene preguntas después de horas de servicio: Por favor, llame la clínica para llegar a nuestro servicio de contestación, que puede transmitir un mensaje al proveedor de guardia.

Before Your Appointment!

We would like to welcome you as a patient to Northeastern Rural Health Clinics and would like to make your first appointment as easy as possible. Please feel free to review and print any of the forms to the right. We also have these forms available in the office but please make sure to allow time to fill out our New Patient Packet before your appointment if you do not bring it with you.

Also, please remember to bring your co-payment, photo ID and insurance card to every appointment. You may need to be rescheduled if you do not bring your copay at time of visit.

Before your appointment you can:

  • Choose your provider team
  • Review our Privacy Practices
  • Review our No Show Policy and our Payment Policy at the back of the Patient Packet
Privacy Practices Patient Packet

Insurance Information We Accept

  • Medicare
  • Medi-Cal
  • Partnership
  • Family Pact and most Commercial insurances.

We also offer sliding fee discounts to patients who qualify. All co-pays and sliding fee fees are due at time of service please bring your co-pay with you to your appointment. Please call to verify acceptance of your health care insurance coverage. To speak with our Billing Department, please call (530) 251-5000.

What is PCMH?

Patient-Centered Medical Home (PCMH) is an innovative program for improving primary care by focusing on the patient. Working in teams, coordinating care and tracking patient outcomes gives the caregivers a common goal; Patient-Centered Care.

Striving to create quality relationships between the clinician and patient is an integral part of the program. Early evidence suggests that PCMH improves quality and returns savings. This is possible through decreased emergency room visits and hospitalizations. Northeastern is driven by the six standards that align with the core components of primary care:

  • Enhance Access and Continuity
  • Identify and Manage Patient Populations
  • Plan and Manage Care
  • Practice Evidence Based Medicine
  • Provide Self-Care Support and Community Resources
  • Track and Coordinate Care
  • Measure and Improve Performance

Our health care professionals work in teams to ensure that the care we give is Patient-Centered.

Now Offering Patient Portal!

Northeastern is thrilled to offer you a new feature, the Patient Portal!

The Patient Portal is a convenient, secure online tool, available 24/7. Benefits Include:

  • Request appointments
  • View upcoming appointments
  • Link your entire family or choose to have separate logins
  • Exchange secure messages with your healthcare provider
  • Access your health records
  • Obtain statements and payment options
  • Access symptom checker
  • View lab results
  • View medication lists
  • Don’t have a Patient Portal account yet? It’s easy!

Contact us at 530-251-5000 to ask us how or ask one of our Patient Support Coordinator (PSC) for assistance at your next appointment.

*Must have a valid email address and or mobile telephone number to enroll*

Patient Portal

Offering More to Lassen County!

At Northeastern we offer a variety of health care services, educational & support services, and facilitate access to an expanding list of specialty services. Please feel free to contact us or explore our site to find out ways we can help you!